![]() Use these tips to help complete the alignment or remove the message. * Turn on the printer and wait till warm-up period finishes and the printer is idle.Īlignment issues might occur when scanning or printing and an Alignment failed or Alignment Unsuccessful error message displays on the printer control panel. * Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. ![]() * Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. * With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Don't worry as I have a few steps to help you get through this concern, Hi you for showing your interest in the HP Forums,Īs I understand you want to align your HP Photo smart printer. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Press the Power button to turn on the product.Reconnect the power cord to the rear of the product. ![]() Gently push the rear access door into the product until it snaps firmly into place.Allow the rollers to dry for 10 or 15 minutes.Place the swab against the internal pick rollers, and then rotate them upward with your fingers to remove any dust or dirt buildup.Figure 8: Location of internal pick rollers Figure 9: The two internal pick rollers Locate the two internal pick rollers just inside the rear of the product.Apply a moderate amount of pressure to remove any dust or dirt buildup. Press the cloth against the rollers, and then rotate them upward with your fingers.Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.Press the tab on the left side of the rear access door, and then pull the door outward to remove it.Disconnect the power cord from the rear of the product.Press the Power button to turn off the product.Distilled, filtered, or bottled water (tap water might damage the product).A clean, lint-free cloth, or any cloth that will not come apart or leave fibers.Step one: Clean the rollers in the rear of the product That is not an alignment problem, it is feeding problem and this can happen, if the feeding rollers are dirty or defective.I am giving the steps to clean the rollers, please follow the steps below and clean the rollers and let me know the result. Remove the page and recycle or discard it. ![]()
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